What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't find the "Customized PDF" option.

    Asked by rebekah405 on August 26, 2015 at 02:30 PM
    I'd love to experiment with this feature but I don't seem to see the "Customize PDF" button after clicking the Get PDF button. Is this a limited release feature or is this feature available to everyone?
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    JotForm Support

    Answered by Charlie on August 26, 2015 at 02:37 PM

    Hi,

    You should be able to see it in your Submissions page, in the "Get PDF" button it should show when you click it.

     

    You could try using a different browser, in my end, I used Google Chrome, but please let us know to which browser you're unable to see that option, we might need to escalate it to our developers to have it checked.

    We'll wait for your response.

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    Answered by aiamemphis on August 26, 2015 at 03:10 PM

    Thank you for your help! That helped me locate it. Is there currently a way to 1) change the layout from portrait to landscape and 2) a way to insert a page break?

     

    Thanks!

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    JotForm Support

    Answered by alp_deniz on August 26, 2015 at 03:34 PM

    Hello,

    1 - There is currently no way to change the layout into landscape.

    2 - The editor pages are extensible and a new page is added when you get to the end of the current page, which can be achieved through a long field or an empty text field (Add Text).

    I hope it helps.

    Kind regards

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    Answered by vittalr on September 19, 2016 at 05:56 PM

    Is there a way to add a table/maintain a table on the PDF. Say for Ex If i were to create a form that took the names and ages of the members of the family, can i retain/customize a table on the PDF with Col1 as Names, Col2 with ages and col3 with true or false?
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    JotForm Support

    Answered by Chriistian on September 19, 2016 at 10:11 PM

    Hello @vittalr,

    To better assist you with your concern and avoid any confusion, I have moved your question to its own thread. Please follow this link to view that thread: https://www.jotform.com/answers/936527.
    Thank you.