What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'd like to switch from paying month to month to a yearly subscription. How do I do this?

    Asked by hosmerpoint on August 26, 2015 at 03:54 PM
  • Profile Image
    JotForm Support

    Answered by david on August 26, 2015 at 06:47 PM


    If you would like, since you have an active subscription, we can change your next billing cycle to be whichever subscription you would like.  If you would like to be billed on your next billing date for a year instead of a month, please confirm and we will gets things changed.  We also offer 2 year subscriptions. 

    Since you are on the old pricing, if you would like to stay at Premium, the prices would be $90 for 1 year or $139 for 2 years.  You would be billed the amount on September first when your current month expires.  Let us know how you would like proceed.

  • Profile Image

    Answered by hosmerpoint on August 27, 2015 at 06:44 AM

    That's great!  Can we switch to the yearly subscription for $90?

    Let me know if you need any additional information.


  • Profile Image
    JotForm Support

    Answered by david on August 27, 2015 at 09:34 AM

    I updated your subscription to a yearly one.  You will be billed $90.00 for a year at your next billing cycle, rather than your previous monthly.  If there is anything else we can help you with, let us know and we will be happy to assist you.