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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form of Project Enquiry submit mail not work.

    Asked by ilovemech on August 26, 2015 at 09:56 PM

    WHile test it work after publish the page , it not send the submit details to my mail id. help to resolve this.

    Page URL:
    www.kovaifab.com

    project work publish after resolve
  • Profile Image
    JotForm Support

    Answered by beril on August 26, 2015 at 10:57 PM

    Hi friend,

    I've checked your receipt mail address and see that it is not at the bounce list.

    However when I checked in mail logs of info@kovaifab.com and saw that there is a failure.

    It seems the system is blocking the sender email.

    It is probably because of the sender and receiver emails are the same.

    I advise you, try another sender email address or use noreply@jotform.com