Can you confirm that my form will continue to be active?

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    Asked on August 27, 2015 at 03:40 AM


    I received an email saying "You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST".

    I quickly upgraded to the Bronze plan, but I am concerned and wanted to check that my forms and submissions will continue to be active, as I have sent the link out to all our staff (100 people).



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    Answered on August 27, 2015 at 08:43 AM

    Hi Sarah,

    I checked your account's status, it is bronze and active. You don't need to worry about your account.

    For your further questions, please feel free to contact us.


    Have a nice day.