SSL limit is used even if the secure box is unchecked in form embed wizard

  • authenticonline
    Asked on August 27, 2015 at 7:45 AM

    Hello,

    I have embedded the form in my secure website but I dont need secured submission for the form so i unchecked the "secured" checkbox and generated the code.

    but when i checked on my account, my submission quota on secured submissions is being used up.

    how can i set that even if i embed in a secured page, it wont force a secured submission? please check this URL:

    https://freevideo.authenticonlinereviews.com/intake-form

  • Welvin Support Team Lead
    Replied on August 27, 2015 at 11:37 AM

    You are currently using our source codes method and you are still using the secure URL in the form. Particularly in the post URL. See screenshot below:

    SSL limit is used even if the secure box is unchecked in form embed wizard Image 1 Screenshot 20

    You need to change it from https:// to just http://. 

    Now, I would also like to mention that your website or the given page runs with encryption so HTTPS is used. If you will re-embed the form, it is most likely that the form won't appear in the page due to security error since you are embedding a content which is not secure. In this case, I would suggest keeping the secure form URL.

    Thanks