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  • Profile Image

    SSL limit is used even if the secure box is unchecked in form embed wizard

    Asked by authenticonline on August 27, 2015 at 07:45 AM

    Hello,

    I have embedded the form in my secure website but I dont need secured submission for the form so i unchecked the "secured" checkbox and generated the code.

    but when i checked on my account, my submission quota on secured submissions is being used up.

    how can i set that even if i embed in a secured page, it wont force a secured submission? please check this URL:

    https://freevideo.authenticonlinereviews.com/intake-form

    Page URL:
    https://freevideo.authenticonlinereviews.com/intake-form

    SSL Submission Submissions checkbox submission quota check
  • Profile Image
    JotForm Support

    Answered by Welvin on August 27, 2015 at 11:37 AM

    You are currently using our source codes method and you are still using the secure URL in the form. Particularly in the post URL. See screenshot below:

    You need to change it from https:// to just http://. 

    Now, I would also like to mention that your website or the given page runs with encryption so HTTPS is used. If you will re-embed the form, it is most likely that the form won't appear in the page due to security error since you are embedding a content which is not secure. In this case, I would suggest keeping the secure form URL.

    Thanks