What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long are submissions available for download online?

    Asked by Roxanne on December 29, 2011 at 06:31 AM

    If a user submits a form on Jan. 1, how long is that submission available through the JotForm website? In other words, are submissions only stored for 6 months, etc?

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    JotForm Support

    Answered by idarktech on December 29, 2011 at 06:50 AM

    Hi Roxxane,

    Thank you so much for asking. Stored submissions are kept indefinitely. It will remain safe unless you have manually deleted your submissions, which can't be restored anymore.

    If you have further questions, please let us know. Thank you for using JotForm!