What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why does the pdf say that jotform is currently unavailable, ant wont let us view a submission?

    Asked by bklein on August 27, 2015 at 11:06 AM
    Screenshot
    JotForm let a
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    JotForm Support Manager

    Answered by Jeanette on August 27, 2015 at 02:16 PM

    Is the problem still present? This is usually a temporary glitch which last a few seconds, so we recommend you just to reload the page and try again.

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    Answered by bklein on August 27, 2015 at 03:33 PM

    It is still present.  It's only the PDF that isn't working, it still displays the image I uploaded and its been like that this morning.  It shows the PDF is there, but when we click on it all that shows is that Jotform is currently unavailable.

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    JotForm Support Manager

    Answered by Jeanette on August 27, 2015 at 05:17 PM

    I was able to download one of your submissions in the pdf format with no problem. What kind of browser are you using? We recommend Chrome and Firefox.