why does the pdf say that jotform is currently unavailable, ant wont let us view a submission?

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    bklein
    Asked on August 27, 2015 at 11:06 AM
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    Jeanette
    Answered on August 27, 2015 at 02:16 PM

    Is the problem still present? This is usually a temporary glitch which last a few seconds, so we recommend you just to reload the page and try again.

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    bklein
    Answered on August 27, 2015 at 03:33 PM

    It is still present.  It's only the PDF that isn't working, it still displays the image I uploaded and its been like that this morning.  It shows the PDF is there, but when we click on it all that shows is that Jotform is currently unavailable.

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    Jeanette
    Answered on August 27, 2015 at 05:17 PM

    I was able to download one of your submissions in the pdf format with no problem. What kind of browser are you using? We recommend Chrome and Firefox.