What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why won't payment tools insert properly?

    Asked by KidsFitnessLeague on August 27, 2015 at 12:18 PM

    When I try to drag over the payment tool, the icon moves over to show it's placement but then it does not get added and the icon disappears from the menu.

    Screenshot
    payment tool add payment tool
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    JotForm Support

    Answered by Mike on August 27, 2015 at 02:55 PM

    Have you managed to fix the issue? The payment fields are currently present on your forms.

    Please note that you can add only one payment tool per form.

    If you need any further assistance on this, please let us know. Thank you.