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I have added two users to my account and neither have received an invitatin from jotform.Asked by debralcamp on August 27, 2015 at 01:52 PM
My account is firstname.lastname@example.org
I have tried to add the following users and emails are not being sent to them.
Can you please advise?
I checked our email logs and it looks like the invites were sent to one address but not the second. You can remove them as sub-users, then add them again to see if the notification triggers again. Have them check their spam/junkmail boxes to make sure they are not being filtered.