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debralcampAsked on August 27, 2015 at 1:52 PM
My account is dcampbe3@houstonisd.org
I have tried to add the following users and emails are not being sent to them.
Can you please advise?
Thanks,
Debbie Campbell
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David JotForm SupportReplied on August 27, 2015 at 4:24 PM
Hi,
I checked our email logs and it looks like the invites were sent to one address but not the second. You can remove them as sub-users, then add them again to see if the notification triggers again. Have them check their spam/junkmail boxes to make sure they are not being filtered.