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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form Analytics (Beta) doesn't refresh data

    Asked by pie5 on August 27, 2015 at 04:25 PM

    When we go to look at the Form Analytics and enter a custom date range.  We get a good result for that particular form.  When we use the drop down to change to a different form, the result 0's out, and does not show the data for the new form with the established custom date range.

    We tested this across multiple clients.  Guess this is a bug that needs fixing.

    analytics refresh new form different date range
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 27, 2015 at 09:14 PM

    Hi,

     

    I checked your forms and I was not able to replicate the issue you are reporting. See demo below of my testing.

     

    Can you provide to us the steps that you take when you have encountered the issue so we can further check? Please also provide to us the browser version and device you use when you encounter the issue.

     

    We will wait for your response.


    Regards.

  • Profile Image

    Answered by pie5 on January 30, 2016 at 04:16 PM

    seems to be working now.