Form showing disabled ?

  • leecooper8520
    Asked on August 27, 2015 at 4:47 PM

    Form showing disabled ? Image 1 Screenshot 20

  • Jeanette JotForm Support
    Replied on August 27, 2015 at 9:17 PM

    The reason why that happened is that you built a form to catch credit card sensitive information in plain text fields.

    Please be aware that this is illegal because it's considered a phishing activity, which violates our terms of use

     

    Card number, expiration date, security codes and card holder name are considered critical information.  The only services allowed to collect  such data are those that are DSS/PCI certified.

     

    In light of this, you can open an new account and make a new form, but it is a must to integrate your form with any of our Payment integrations.  


    Otherwise, the system will suspend your account in no time again.