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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form showing disabled ?

    Asked by leecooper8520 on August 27, 2015 at 04:47 PM

    Page URL:
    http://www.jotform.me/form/52387116769466

    JotForm uploads jpg www
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 27, 2015 at 09:17 PM

    The reason why that happened is that you built a form to catch credit card sensitive information in plain text fields.

    Please be aware that this is illegal because it's considered a phishing activity, which violates our terms of use

     

    Card number, expiration date, security codes and card holder name are considered critical information.  The only services allowed to collect  such data are those that are DSS/PCI certified.

     

    In light of this, you can open an new account and make a new form, but it is a must to integrate your form with any of our Payment integrations.  


    Otherwise, the system will suspend your account in no time again.