Required Mobile Responsive Widget Blocking Submissions

  • Profile Image
    FlagshipResearch
    Asked on August 27, 2015 at 05:41 PM

    Hi,I posted something the other day about this same issue. I ended up creating a completely different survey in order to get it to work. The survey, after hitting submit says:

    Incomplete Values

    There are incomplete fields in your submission: is requiredPlease go back and fix the problem(s)

    All survey questions are answered when it says this so I don't know why it won't allow the survey to go through. this is affecting a very important project that I need responses on so please help!!!

    Here is the link:

    http://form.jotformpro.com/form/52356172880963

     

  • Profile Image
    FlagshipResearch
    Answered on August 28, 2015 at 12:54 PM

    Hi There, I just did as your said and it still does not work. I had actually already done that before but for some reason the deleted conditions came back. Let me know what else I can do.

  • Profile Image
    Mike
    Answered on August 28, 2015 at 03:26 PM

    The issue is caused by Require Mobile Responsive Widget on the form. Please remove required status from the widget in order to fix this.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image
    FlagshipResearch
    Answered on August 28, 2015 at 03:43 PM

    Perfect, thank you!!!!

  • Profile Image
    TitusN
    Answered on January 15, 2016 at 01:23 AM

    Hello,

    We've made an update that prevents this from happening in the future. 

    Fields like the Mobile Responsive Widget will work as expected - and will not require values when the form is submitted. 

    We appreciate your patience - Thanks!