What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please confirm if this is your form http://www.jotform.me/form/52378929433466 that have the issue?
Was it embedded on a website? If you can share to us the URL of your website, we can also check the form on the website.
I just checked using the browser, I cannot seem to produce the problem yet. I can see the Matrix field on the form just fine
Please let us know if issue still persist.
Because I have fixed it already!