still have problem with forms going to the wrong place

  • ayahfayyad
    Asked on August 27, 2015 at 7:57 PM

    gave new link and submissions still go to the old one

  • jonathan
    Replied on August 27, 2015 at 11:27 PM

    I am sorry, but I am not able to properly understand the exact problem.

    Can you tell us which of your form is having the problem?

    When you say "going to the wrong place" , were you referring to the Submission Email? Was the email being sent to the wrong email address?

    The sent email by default should be sent to the email address you set as the Recipient E-mail in the Notifier.

    user guide: https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    still have problem with forms going to the wrong place Image 1 Screenshot 20

     

    I initially checked also the link/URL of the form that could be what you were reporting have the worng URL/link

    This one is available http://www.jotformpro.com/form/52333326557960

    while this form is disabled http://www.jotformpro.com/form/41942421608957

     

    Hope this helps. We will wait for your response.