What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    upgrade status

    Asked by macombered on December 29, 2011 at 12:53 PM

    I purchase premium for 1 yr thru the holiday special...  how long before my premium account takes effect?

  • Profile Image

    Answered by fxr on December 29, 2011 at 02:56 PM

    You account is showing as Premium on our server. You may need to log out of your JotForm account and back in to see the change on your own PC.

    Please let us know if you have any problems with that.