Unable to upload photo

  • Profile Image
    pidprint13
    Asked on August 28, 2015 at 04:01 AM

    Problem 2:

    Today, totally failed to upload photo and name list.

    Form:  http://www.jotform.me/form/32963907962467

     

    We need your help to fix the problems immediately without further delay.

  • Profile Image
    mert
    Answered on August 28, 2015 at 04:14 AM

    Hi,

    I tried to upload a file to your account and it is completed without an error. I cleaned your form caches and I suggest you to try again. It could be a temporary server problem.

     

    Please give it a try and inform us.

    Thanks for your understanding.

  • Profile Image
    BJoanna
    Answered on August 28, 2015 at 04:18 AM

    I have tested your form and I was not able to replicate mentioned issue. I was able to upload files on your form.

    I have also submitted your form successfully and I got redirected to Thank You page.

    If you are still unable to upload photos to your form, please clear your browser cache.

    You can also try with using different browser.   

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    pidprint13
    Answered on August 28, 2015 at 05:41 AM

    Thank you JotForm, just tried to upload & download and found it is working fine now.

  • Profile Image
    Kiran
    Answered on August 28, 2015 at 08:43 AM

    Great!! Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!