What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not diplaying correctly on a smart phone

    Asked by meidi01 on August 28, 2015 at 05:42 AM

    I HAVE COMPLETED MY FORM AND AM TESTING IT AND REALISED THAT IF IT IS VIEWED ON A SMARTPHONE, IT LOOKS LIKE THAT ATTACHED.

     

    IS THERE A WAY TO CORRECT IT.

    Screenshot
    viewing attached smartphone correct
  • Profile Image

    Answered by meidi01 on August 28, 2015 at 05:43 AM

    oR IS THERE A METHOD TO MAKE IT LOOK LIKE AT APPS? 

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    JotForm Support

    Answered by Boris on August 28, 2015 at 09:21 AM

    I believe that this is the form in question:

    http://www.jotformpro.com/form/52265266682966

    For making your input fields taller, so that the entered text can be seen, please inject this custom CSS into your form:

    .form-textbox {
      height: auto;
    }

    You can also add this code by going to Setup & Embed > Designer, and pasting it into the textbox under the CSS tab:

    It will make textboxes appear on mobile devices as in this image:

    You may also wish to make your form Mobile Responsive.

    Please let us know if you need further assistance, we will be happy to help.