What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't Receive Submission E-mails

    Asked by Marion Kovalchuk  on August 28, 2015 at 06:11 AM

    Thanks. I

    check E-mails receive submission
  • Profile Image
    JotForm Support

    Answered by mert on August 28, 2015 at 07:04 AM

    Hi,

    I checked your notification's email address and it was in the bounce list. I fixed the issue, you should be fine now.

     

    In the future, you can check and fix your email status by yourself. You can find detailed information HERE.

    Also, you can set your notification's mail by using THIS manual to minimize the bounce list risk.

     

    For further assistance, please feel free to ask.