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mcksciAsked on August 28, 2015 at 9:31 AM
http://www.cpsa-usa.com/2015/innovator.shtml
http://www.cpsa-usa.com/2015/abstracts.shtml
Hi my forms now have an error. After working perfectly fine we are experiencing upload errors
http://form.jotformpro.com/form/43204284977966
http://form.jotformpro.com/form/43203940083952
http://form.jotformpro.com/form/43203913498962
These are the current form I need working ASAP.
I have another 15 or so I suspect are doing the same thing
I'm working with Firefox, Chrome and Safari - same problem
The file I tried to upload was a 26k PDF
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mcksciReplied on August 28, 2015 at 9:43 AM
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David JotForm SupportReplied on August 28, 2015 at 12:58 PM
Hi,
This error is usually related to incorrect FTP settings. The integration is unable to forward the submission to your FTP. I checked one of your forms and it does indeed look like you are forwarding via FTP:
Removing the integration or updating to the proper settings should allow for your form to work once again:
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mcksciReplied on August 28, 2015 at 3:54 PM
Its strange because we didn't change anything. It just started failing.
How do I get to where you are suggesting?
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David JotForm SupportReplied on August 28, 2015 at 4:58 PM
This setting can be changed in the submission view of your account:
http://www.jotform.com/help/269-How-to-view-Submissions
Click on the little gear icon near the top right once you are there.