What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Canceling account & using sale price

    Asked by AchieveGuilford on December 29, 2011 at 02:44 PM

    We have canceled our Jotform account and want to buy it at the sale price but it still shows up on the Pricing tab as Premium. Can you please help us by updating our account information so we can buy the account today - before the sale ends? Thank you.

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    Answered by fxr on December 29, 2011 at 02:49 PM

    Please try reupgrading here: -> http://www.jotform.com/upgrade

    If you have any problems let us know. I am happy to check that everything has worked through the system OK after you have resubscribed. Just let me know and I can do a quick check.