Canceling account & using sale price

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    Asked on December 29, 2011 at 02:44 PM

    We have canceled our Jotform account and want to buy it at the sale price but it still shows up on the Pricing tab as Premium. Can you please help us by updating our account information so we can buy the account today - before the sale ends? Thank you.

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    Answered on December 29, 2011 at 02:49 PM

    Please try reupgrading here: ->

    If you have any problems let us know. I am happy to check that everything has worked through the system OK after you have resubscribed. Just let me know and I can do a quick check.