- PalmettoPresWICAsked on August 28, 2015 at 12:32 PM
I DID upgrade my account to "Bronze", but just got an email that they disabled my forms anyway! Why??
- JotForm SupportWelvinAnswered on August 28, 2015 at 03:07 PM
Our apologies. I have just fixed it. Please kindly check again.
- PalmettoPresWICAnswered on August 28, 2015 at 10:13 PM
I just got an email 12 minutes ago saying that they are going to disable my forms... So perhaps it is fixed, but there is still something triggering warning emails to come my way. Can you please make those emails stop? Thank you!
- JotForm SupportBDAVIDAnswered on August 29, 2015 at 08:03 PM
We have whitelisted your account already, so no more email should be sent on regards of that. If you need anything else, please open a new thread, we will be glad to assist you.