Am I really running out of space?

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    Asked on August 28, 2015 at 03:37 PM

    I was just informed that I am running out of space in my jotform account whereas I only have 6 total submissions and no uploaded files. Could you please explain why/how my account is running out of space?

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    Answered on August 28, 2015 at 04:39 PM


    No you are not running out of storage space. I will forward this to our backend team to verify this. You should be getting a warning because the number of SSL submission is almost to the limit. You have 7 SSL submission. Once you pass the 10 SSL submission your form will be blocked for the month. Please keep this in mind for the next few days.


    Victor M Larrea

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    Answered on August 28, 2015 at 06:42 PM

    To better understand what SSL submissions are, I would recommend you checking this guide on How-can-I-receive-SSL-Submissions.

    Should you have any other questions, please feel free to let us know and we will be glad to help you. Thank you.