How come my submissions are not showing on the Google Sheets that has been generated?

  • Profile Image
    fivepminus
    Asked on August 28, 2015 at 06:48 PM
  • Profile Image
    Boris
    Answered on August 29, 2015 at 06:35 AM

    We are sorry for the troubles caused to you. I have tried reproducing it on my end, and my already integrated sheets were all properly being updated.

    I have also tried integrating a Google Spreadsheet to one of my new forms, and it too is correctly forwarding submission data to the Google Spreadsheet. It has a slight lag of about a minute or two until the submission finally shows up in the spreadsheet, but it works fine on my end.

    As there don't seem to be any technical problems that I can see, and if your integrated spreadsheet is not being updated with your submissions, I would advise you to please Remove the existing integration, Save your form, and then try re-integrating the Google Spreadsheet again.

    Please let us know if re-integrating the spreadsheet resolves the problem. Thank you.