How come my submissions are not showing on the Google Sheets that has been generated?

  • fivepminus
    Asked on August 28, 2015 at 6:48 PM
  • Boris
    Replied on August 29, 2015 at 6:35 AM

    We are sorry for the troubles caused to you. I have tried reproducing it on my end, and my already integrated sheets were all properly being updated.

    I have also tried integrating a Google Spreadsheet to one of my new forms, and it too is correctly forwarding submission data to the Google Spreadsheet. It has a slight lag of about a minute or two until the submission finally shows up in the spreadsheet, but it works fine on my end.

    How come my submissions are not showing on the Google Sheets that has been generated? Image 1 Screenshot 30

    As there don't seem to be any technical problems that I can see, and if your integrated spreadsheet is not being updated with your submissions, I would advise you to please Remove the existing integration, Save your form, and then try re-integrating the Google Spreadsheet again.

    How come my submissions are not showing on the Google Sheets that has been generated? Image 2 Screenshot 41

    Please let us know if re-integrating the spreadsheet resolves the problem. Thank you.