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  • Profile Image

    Can't view submissions

    Asked by deanlemire on August 28, 2015 at 07:39 PM

    Hello,

    I'm not able to view the forms in their entirety upon submission. Only some fields show up -- I need all of the text visible as they are for legal and insurance purposes.

    I've tried deleting the email recipient and adding again, per a suggestion from JotForm support. This wasn't successful.

    Is there a workaround for this?

    Thank you.

    Page URL:
    http://www.lindajcookelcsw.com/HelpfulForms.en.html

    Screenshot
    Submissions view submissions can't JotForm recipient JotForm Support workaround
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    JotForm Support

    (Private)

    Answered by Boris on August 29, 2015 at 08:19 AM

    As I understand it, you wish to include headers and regular text that is present on the form for your users to read. You can include them in your submissions and submission PDFs easily, by following our guide on How to show headers or text for contracts terms agreements in the PDF format of a submission.

    Essentially, while on the Submissions page, please click on the gear-shaped icon at the top right corner, and enable the Show Headers and Texts option.

    Please refer to the image below as a visual guide:

    Please let us know if you need further assistance, and we will be happy to help.