What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    DPRP is disabled.

    Asked by CallTheGuy on August 29, 2015 at 04:41 AM

    I see numerous questions/complaints that "DPRP is disabled" error is received when using PayPal Pro in our forms requiring subscription payments.  Personally, I have spent hours trying to get this situation resolved.  PayPal insists that the problem is on the JotForm side.  They claim that the JotForm PayPal solution is outdated and that it is no longer compatible with there current process (PayFlow).

    Question:  Does JotForm have plans to upgrade their PayPal Pro solution?

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    JotForm Support

    Answered by BDAVID on August 29, 2015 at 08:39 PM

    This is not on us, if you get that error, it means that the 'Direct Payment Recurring Payments' option is not enabled on your PayPal Pro account. In this case, we can recommend you to contact PayPal Support, they should be able to help you to enable the 'DPRP'.