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    Change Thank You message after submission condition is not working

    Asked by kauseway on August 29, 2015 at 08:45 AM

    I am trying to have a condition where if my postal id does not contain one of a set of postal codes it will go to a thank you page that says we dont service your area. If it does contain then it redirects to our second form page. But for some reason it is not working?


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    Answered by kauseway on August 29, 2015 at 09:14 AM

    I had to setup a hidden field with the condition that if the postal field contained the right postal code it would fill it in. Then I applied a condition to the new hidden zip code checker field that if it was not filled it would send to a thank you page, if it was filled it would redirect to my second form.

    Wierd work around but got it working. Not sure why I could not apply it directly to the postal id field.



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    JotForm Support

    Answered by Welvin on August 29, 2015 at 10:18 PM

    I think that is because you have multiple rules in one logic. I have revised it and use a single rule and it's working great:

    Here's a cloned version of your form so you can test it: http://www.jotformpro.com/form/52408770461960.

    But you have a great workaround so I think you can leave it that way.