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    Change Thank You message after submission condition is not working

    Asked by kauseway on August 29, 2015 at 08:45 AM

    I am trying to have a condition where if my postal id does not contain one of a set of postal codes it will go to a thank you page that says we dont service your area. If it does contain then it redirects to our second form page. But for some reason it is not working?

    http://form.jotformpro.com/form/52396454318966

    Page URL:
    http://form.jotformpro.com/form/52396454318966

    saved saved condition Form Page then second form thank
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    Answered by kauseway on August 29, 2015 at 09:14 AM

    I had to setup a hidden field with the condition that if the postal field contained the right postal code it would fill it in. Then I applied a condition to the new hidden zip code checker field that if it was not filled it would send to a thank you page, if it was filled it would redirect to my second form.

    Wierd work around but got it working. Not sure why I could not apply it directly to the postal id field.

     

     

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    JotForm Support

    Answered by Welvin on August 29, 2015 at 10:18 PM

    I think that is because you have multiple rules in one logic. I have revised it and use a single rule and it's working great:

    Here's a cloned version of your form so you can test it: http://www.jotformpro.com/form/52408770461960.

    But you have a great workaround so I think you can leave it that way.

    Thanks