Change Thank You message after submission condition is not working

  • Profile Image
    Asked on August 29, 2015 at 08:45 AM

    I am trying to have a condition where if my postal id does not contain one of a set of postal codes it will go to a thank you page that says we dont service your area. If it does contain then it redirects to our second form page. But for some reason it is not working?

  • Profile Image
    Answered on August 29, 2015 at 09:14 AM

    I had to setup a hidden field with the condition that if the postal field contained the right postal code it would fill it in. Then I applied a condition to the new hidden zip code checker field that if it was not filled it would send to a thank you page, if it was filled it would redirect to my second form.

    Wierd work around but got it working. Not sure why I could not apply it directly to the postal id field.



  • Profile Image
    Answered on August 29, 2015 at 10:18 PM

    I think that is because you have multiple rules in one logic. I have revised it and use a single rule and it's working great:

    Here's a cloned version of your form so you can test it:

    But you have a great workaround so I think you can leave it that way.