What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have deactivated my premium plan..how to delete my credit card details?

    Asked by Sgulechha on August 30, 2015 at 02:46 AM
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    Answered by astrororo on August 30, 2015 at 05:15 AM


    I think you'd have to contact your bank about that.

    I've cancelled my subscription too, but with PayPal it was easy to stop the automatic payment procedure

    Good luck


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    Answered by Sgulechha on August 30, 2015 at 05:29 AM


    Thank you  for cancelled my subscription from your side..i want to delete my credit card details in jotform Billing menu.

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    Answered by Shadae on August 30, 2015 at 01:21 PM

    Hi Sgulechha,

    Your credit card information is processed through our third party processor, as such it is not stored within our JotForm servers.

    Please feel free to contact us if you need further assistance.

    Thank you