What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have not used any of 10 SSL and have only used 104 out of 170 submissions, but account is shown as over quota

    Asked by d1jotform on August 30, 2015 at 08:45 AM

    I have 10 SSL left and used 104 out of 170.  Why is it over quota?

    Page URL:
    https://laveyinsurance.com/homeowners.html

    10 ssl
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    JotForm Support

    Answered by beril on August 31, 2015 at 03:21 AM

    Hi,

    Your account is active and it works fine for me. I cleared form caches for you and I fixed the folders. If you are still having trouble beyond this, you may also want to try Clearing your Browser Cache.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you. I am waiting your response. 

  • Profile Image

    Answered by d1jotform on August 31, 2015 at 07:48 AM

    Thank you.  Everything is working.  On what date does my account submissions reset?

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    JotForm Support

    Answered by beril on August 31, 2015 at 08:00 AM

    Hi,

    Your submission counters are reset to zero on the first day of every month.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by d1jotform on August 31, 2015 at 08:25 AM

    Thank you