I'm not getting the notification email from my form

Hi, still not getting the notifications when a form comes in and neither is my second email address receiver.

That is because your email address has been added to our bounce list. 

Result: 

msclark@nb.sympatico.ca is IN  the bounce list 

Reason(s):

smtp;550 Message rejected

I've fixed this for you, but to prevent this from happening again, you should do our recommendations from the following guide.

http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

Whitelisting us is one of the important steps so you should do. The guide also explains how you can remove your email address to our bounce list.

Thanks