why can't i see all of the info on my submissions

  • Susanedodd
    Asked on August 30, 2015 at 5:08 PM
  • Sammy
    Replied on August 31, 2015 at 6:48 AM

    You can view your submissions by selecting your form in the My Forms page, then clicking on submissions, you can then scroll down to the data-grid containing the details on the submitted data.

    Which portion of your submissions are you unable to see?

    why cant i see all of the info on my submissions Image 1 Screenshot 30

    why cant i see all of the info on my submissions Image 2 Screenshot 41

  • Susanedodd
    Replied on August 31, 2015 at 7:38 AM

    I can only see responses to the text line items.  I can't see the actual item they are responding to.  It is a contract, and I can't see the text showing what they are agreeing to.

  • KadeJM
    Replied on August 31, 2015 at 10:49 AM

    It seems to me that you mean you are trying to view the text included with your form fields alongside their answer which you said that they are agreeing to at the same time?

    Please see https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission