What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where is the uploaded files gone?

    Asked by apower on December 30, 2011 at 11:00 AM


    I wounder why is the uploaded file dose not come into email? either I couldmt find them in My forms?


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    JotForm Support

    Answered by idarktech on December 30, 2011 at 07:24 PM


    I just checked your form submissions and uploaded files shows fine. Some fields are lefted blank, this sometimes happens when your upload fields aren't set as required, hence your form users can scaped this, which results to a possible blank submissions.

    I have sent a sample submissions on your form with an attachments, please recheck if everything is viawable. 

    If you are still having any difficulties viewing uploaded files, please let us know. Thank you for using JotForm and have a blessed new year!