What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form Disappears in Firefox, IE and EdgeAsked by Digitalmech on August 31, 2015 at 03:37 AM
I made a page with two different forms (one main and one in a popup window).
With explorer 11, Microsoft Edge & Firefox the main form disappears a few moments after the page loads.
The form is embedded with this code:
I have no problems with Chrome.
How can I fix?
problem jsform different Main Form jotformeu
I do apologize for the issue that you are experiencing with your form. I was able to replicate the issue when viewing your form in Firefox:
This issue appears to be caused by a script conflict on your webpage that causes the form to disappear when being view from those browsers. Please embed your form using our iFrame embed method as this will reduce the conflicts between your form and webpage.
I hope this helps, please inform us if you need further assistance.
Thanks Shadae, I tried replacing with the iframe but it didn't help.
Currently I solved by replacing the form in the pop up using another application.
I reviewed your webpage and I am now able to see that the form is showing up.
We are happy to know that this issue have been resolved.
Please feel free to contact us if you need further assistance.