What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm not sure if I understand your concern correctly. Could you give us the webpage link to where the form is embedded?
If the embed code you are using is not working, you could try using the iFrame embed code instead. Please also note that you need to paste the embed code on an HTML field.
We'll wait for your response.
I figured it out thank you!
Glad to hear that you have finally worked it out.
Should you need any assistance again, feel free to open a new thread here in the forum.