What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Attempting to cancel my subscription with you

    Asked by Chemakha on August 31, 2015 at 09:49 AM

    I just received an error to contact you to when I tried to cancel.  Please cancel my enrollment effective immediately.

     

    Thank you

    thank
  • Profile Image
    JotForm Support

    Answered by david on August 31, 2015 at 12:06 PM

    Hi,

    I have cancelled your subscription as per your request.  You will retain your paid user benefits until the end of your paid period on September 28th, 2015, at which point you will be downgraded back to a Free account and will no longer billed.

    If you have any further questions, let us know and we will be happy to help.