Attempting to cancel my subscription with you

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    Chemakha
    Asked on August 31, 2015 at 09:49 AM

    I just received an error to contact you to when I tried to cancel.  Please cancel my enrollment effective immediately.

     

    Thank you

  • Profile Image
    david
    Answered on August 31, 2015 at 12:06 PM

    Hi,

    I have cancelled your subscription as per your request.  You will retain your paid user benefits until the end of your paid period on September 28th, 2015, at which point you will be downgraded back to a Free account and will no longer billed.

    If you have any further questions, let us know and we will be happy to help.