What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account maxed out?

    Asked by Ellen Morse on December 30, 2011 at 01:07 PM

    I started out with a free account and recieved an email yesterday that I was just about at my max.I purchased the special $45 account for the year last night.  This morning I received a notice that I was at my max and it would be terminated on Monday.  What do I need to do at this point to keep the acccount in effect?


    Thank you.

    Ellen Morse

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    JotForm Support

    Answered by mliz on December 30, 2011 at 06:37 PM

    The forms were created under a guest account I have moved it to the registered Premium account under the username ellenmorsetravel. The forms should be working fine you can login to JotForm using the aforementioned username to view the submissions and manage the forms.

    If you have questions let us know.