What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help with mobile functionality

    Asked by BHoogeveen on August 31, 2015 at 12:38 PM

    Hi, I am having trouble with a form on mobile.  The text is running off the page.


    I had asked a question before, and support recommended that I add a mobile functionality app to the form.  I did that.


    They also shared that a widget that I am using for payment via paypal does not have the best mobile integration. However, even the text in text boxes is not showing up on my mobile device.


    Please help.  I need this to have better mobile functionality.



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    Answered by BHoogeveen on August 31, 2015 at 01:30 PM

    Never mind.  The issue was caused by how I was embedding the form on my website.  I am now linking to the jot form site, and it is working.

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    Answered by Shadae on August 31, 2015 at 03:49 PM

    Hi BHoogeveen,

    We do apologize for the issue you experiencing with your form. We are happy to hear that it is working when using the direct link.

    If you have not yet done so, please attempt to embed your form on your webpage, using the iFrame embed code.

    Please inform us if you need further assistance.