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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "Form Over Quota" error shown while still far away from the limitation

    Asked by esf on August 31, 2015 at 12:50 PM

    http://www.jotformpro.com/esf/sfnmapplication or https://secure.jotformpro.com/esf/sfnmapplication is giving us quota exceeded, even though our account seems to be fine for all metrics, we are on the silver 29/mo plan.

    Page URL:
    https://secure.jotformpro.com/esf/sfnmapplication

    Screenshot
    exceeded
  • Profile Image

    Answered by esf on August 31, 2015 at 12:53 PM

    And I checked the form limit settings, everything is set to no limit.

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    Answered by Ben on August 31, 2015 at 03:11 PM

    I took a look at your account and I see that you are far away from the limits, but seems that you have upgraded while your account was already scheduled for a downgrade, which caused this issue.

    I have set it all up for you now, so you should no longer experience the same issue.

    Do let us know if there is anything else that we can assist you with and we would be happy to do so :)

  • Profile Image

    Answered by esf on August 31, 2015 at 06:09 PM

    It's fixed, thanks!

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    JotForm Support

    Answered by ashwin_d on September 01, 2015 at 01:45 AM

    Hello esf,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!