"File cannot be bigger than 1024kb" error message while uploading a file

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    sarahbinstok
    Asked on August 31, 2015 at 01:20 PM
    In the space at the end of the form, we ask an applicant to upload a picture of their driver license.
    In a few trial runs I did, was unable to upload, error message says" file cannot be bigger than 1024 Kb"
    How do I overcome this problem, so that someone can upload their driver license picture and then submit this form?
  • Profile Image
    Carina
    Answered on August 31, 2015 at 01:23 PM

    The default maximum file upload size is 1024kb. You can see here how to change this value:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    If you need further assistance please let us know as we're here to help.