What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us.
Yes, the email settings are flexible with JotForm. You might consider adding separate Email Notifications for different groups and email them based on a form conditional logic. Please take a look at the following guides to get the idea about this.
To specify multiple email recipients, separate them by comma:
Please feel free to contact us if you need any further assistance.
How man conditions and email distributions can I have?
Hello, from this link it says:
There's a limit of 10 recipients per notifiers and 2 for autoresponders. So, you'd need to create additional notifications (containing the same information) if you wish to send the message to more than 10 people.
The comma-delimited method should not be used if you don't want recipients to know who else got the notification. Create a separate notification for each recipient instead.
As far as an upper limit, I don't believe there's a hard stop, but sending emails to more than 100 people per submission is going to slow things down and potentially have hiccups. We have an extremely robust email system, but at some point you want to use JotForm for collecting information, and an email tool for sending emails. Here's a Q&A with our founder on that same url.