What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does text paragraph of my form not come through in the email?

    Asked by GRERentals on August 31, 2015 at 04:09 PM

    On our Rental Application form, there is a disclaimer paragraph there about terms & conditions (bottom of the page). This is not showing up in the email itself and we need it to.

    Page URL:
    http://www.peoria-apartments.com/#!application/c1u5i

    text on email include text paragraph
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 31, 2015 at 09:31 PM

    Text elements are not included on email by default but you can manually add them on your email notification. Simply edit your form notification and paste the paragraph from your form on the email body.

    You can insert it anywhere you want. Example: