What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't my form keeping the edited design changes that I make even after I save it in design mode?

    Asked by optionvip on August 31, 2015 at 04:50 PM

    Hello, twice I edited my jotform, color and look, saved it and embedded it in my website. Two days later I come back to the form in Jotform and all my form design is lost. What am I not doing correctly? See Screenshot attached to see how it was after editing and see URL to see what it looks like now. Thank you.

    Page URL:

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    JotForm Support

    Answered by EltonCris on August 31, 2015 at 11:13 PM

    Our apologies. I'm not sure what happens, maybe the changes does not stick or it has inadvertently reverted after you made few changes on your form which appears to be on the logs. Anyway, you can find and restore your last changes on the revisions history. http://www.jotform.com/help/294-How-to-View-Form-Revision-History. If we can be of further help, please let us know.


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    Answered by optionvip on September 01, 2015 at 06:14 AM

    Thank you. I will try it.

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    Answered by optionvip on September 01, 2015 at 06:22 AM

    I am using Adobe Muse. Should I use the embeded form code or the Souce code when inserting HTML code? Is there a difference?
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    Answered by Shadae on September 01, 2015 at 10:35 AM

    Hi optionvip,

    We do ask you that you create a new thread for each inquiry to ensure that it is addressed correctly. As your current question is different from the original question of thread, I have moved your new question to a new thread: http://www.jotform.com/answers/652535

    It will be addressed shortly

    Thank you