What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    502 Bad Gateway Error

    Asked by LAMILLTECH on August 31, 2015 at 07:57 PM


    After I hit submit it says "waiting for jotform.us" and takes several minutes before redirecting me to a page that says 502 Bad Gateway.  This is a bummer since usually I am sent to a thank you! page.  One other time I received Oops! My SQL server has gone away.

    Also, form submissions are not being received - and I cannot figure out if this is a problem on my computer, on jotforms end or what is up.  I did try to send it both on my phone and on my laptop.

    Can you help?

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on August 31, 2015 at 08:04 PM

    This is issue was reported by our developers and they fixed, however, forms integrated with Google Spreadsheets/ Google Drive might require to be re-integrated