What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to upgrade my account

    Asked by spayitforward on August 31, 2015 at 08:29 PM

    I'm trying to use your pay button to upgrade my status so I don't lose my form and it's not working

    upgrade account
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 01, 2015 at 03:49 AM

    I have checked your account and it is on Bronze plan. You have successfully upgraded your account.

    Feel free to contact us if you have any other questions.