Please cancel or downgrade to FREE a/c. Don't need it now. Was for a one-time charity event.

  • johnneto
    Asked on August 31, 2015 at 10:11 PM

    Name: HENRY RUDAN 

    Email: hankrudan@outlook.com 
    Username: johnneto 

    Don't need it now. Was for a one-time charity event.

    Why do you make it so damned hard to cancel? I have been trying for an hour.

    Had same problem when I sold my business two years ago. 

    It's a great product otherwise.

  • Chriistian Jotform Support
    Replied on September 1, 2015 at 4:29 AM

    Hi,

     

    Your account johnneto has been scheduled to downgrade manually upon request and will not be billed again. Sorry for the inconvenience you might have. Thank you for using Jotform.

     

    Regards.