What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please cancel or downgrade to FREE a/c. Don't need it now. Was for a one-time charity event.

    Asked by johnneto on August 31, 2015 at 10:11 PM

    Name: HENRY RUDAN 

    Email: hankrudan@outlook.com 
    Username: johnneto 

    Don't need it now. Was for a one-time charity event.

    Why do you make it so damned hard to cancel? I have been trying for an hour.

    Had same problem when I sold my business two years ago. 

    It's a great product otherwise.

    downgrade to free OR charity a
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 01, 2015 at 04:29 AM

    Hi,

     

    Your account johnneto has been scheduled to downgrade manually upon request and will not be billed again. Sorry for the inconvenience you might have. Thank you for using Jotform.

     

    Regards.