What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgraded Plan

    Asked by stephensteel on December 30, 2011 at 09:41 PM

    Hi, I recently upgraded my plan to $9.95 a year and says that I currently have the free plan.  Please help.

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    JotForm Support

    Answered by liyam on December 30, 2011 at 11:47 PM

    Hello stephensteel.  Thank you for upgrading.  Please try logging out and logging back in to refresh your browser's cache, if this does not reflect the new account status, please let us know.