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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Weird Notification Mail

    Asked by pjjvervoort on September 01, 2015 at 04:46 AM

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    JotForm Developer

    Answered by mert on September 01, 2015 at 10:23 AM


    I assume that you were testing your form; but if you leave fields' spaces empty, your notification mail comes like your screenshot with variable names. I've cloned your form and tried to get notification mail. It looks like this:


    To force users to fill one of your field, you need to make it "Required".


    Please don't hesitate to ask, if anything stays blank.