What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded to your premium level on two different accounts...

    Asked by ctabor1 on December 30, 2011 at 09:54 PM

    Once we upgrade to premium; is there an alternate support method?

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    JotForm Support

    Answered by liyam on December 30, 2011 at 11:43 PM

    Thank you for subscribing your two accounts with us.  To answer your question, the difference between the Free and Premium subscriptions in terms of support is that the Premium subscribers are prioritized.

    If you have other questions or concerns, please do let us know.