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    After a field is shown, it is immediately showing required error

    Asked by ronaldocardoso on September 01, 2015 at 07:58 AM

    Hi guys,

     

    I made a form and every time I choose an option, the other field pops up with a red required warning.

    Is there a way to disable it?

     

    Here's the link of the form. Please, check the 'bug' when select the Online or Offline option.

    http://www.jotformpro.com/form/51934788875981

     

    Thank you!

    Other field shows offline check select
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    Answered by Ben on September 01, 2015 at 11:39 AM

    I took a look at your form and I see what you mean. This happens however because as soon as it is shown, the input field (other option) immediately gets "captured".

    For that reason it is validated and seen as not filled out.

    There are 3 things that you can do:

    1. remove the required option
    2. remove the required option and instead - if these two fields are not filled out, you could disable the submit button3. leave the required option, but remove the other option

    All 3 of these will help you to have the working form and the issue removed.